Quality / trust story
Now in it's 34th year, Clearwater, FL based Tires Plus Total Car Care, attributes its success to
beating back old stereotypes of the automotive industry. Walk into a Tires Plus
store and you immediately notice the brightly lit, colorfully merchandised
showroom. You are greeted by a clean, well dressed, well trained service
professional. With the philosophy "We won't sell you tires, we help you buy
them," you can be confident tires and services will never be recommended if they
are not needed. This straight forward, honest approach is the basis of Tires
Plus success and has helped make them part of the largest tire retailing group
in the country.
At Tires Plus, customer satisfaction is simply not good
enough, rather guest enthusiasm must be the goal. We believe a customer who
leaves satisfied will come back, but a guest who leaves enthused may tell
everyone they know. Therefore, Tires Plus not only demands guests be treated
courteously, but also guarantees the lowest price on every tire they sell. We
back this claim with a 200% Price Match guarantee.
Sounds pretty good, but our pursuit of
guest enthusiasm demands much more. Guest's vehicles are serviced in about an
hour, which is barely enough time to take advantage of several waiting room
amenities like: reading a magazine, watching TV, enjoying a cup of coffee or
browsing our displays.
With over 500 stores in 23 states, Tires Plus
Total Car Care is a company in the fast lane.
Seeing the mesh of an
aggressive growth plan, a sensitive and caring business mission and a community
giving program which includes such recipients as MADD, St. Jude's Children's
Hospital and the Humane Society and you get the entire picture of what Tires
Plus is all about.
Tires Plus is truly, Like No Other
Store.
