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Melbourne, FL Tires Plus

TiresPlus - Melbourne
7807 N Wickham Rd Melbourne, FL 32940-7916
Email: 241560@bfrc.com Phone: (321) 473-9931
Your Store Manager Is:

Steve Martinez

Store Address:

7807 N Wickham Rd
Melbourne, FL 32940-7916

Tires Plus - Melbourne is rated 4.1579 out of 5 by 19.
  • 2015-09-04T21:30CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_19
  • loc_en_US, sid_241560, PRD, sort_mostRecent
  • clientName_tiresplus-local
Store Phone Number:

(321) 473-9931

Store Hours:

MON-FRI: 7:00am-7:00pm
SAT: 7:00am-5:00pm
SUN: 9:00am-4:00pm
Sep. 7, 2015 7:00am - 5:00pm

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Rated 4 out of 5 by from Great Customer Service Last month on vacation passing ththrough town my tire blew and all accept tires plus wanted to just rip us off. The staff was polite,helpful and quick in getting us back on the road.
Date published: 2015-08-08
Rated 5 out of 5 by from Definitely Cares of the Customer I recently had to purchase/replace 4 new tires. Not only did the manager beat the online price I was about to purchase but he also was willing to give me a ride to my house instead of having to wait in the lobby, since I was in the local area that they are located in. He also came to pick me up, once the car was ready. There was one slight problem, which was some scratches/minor damage to a few of my rims. But the manager had no hesitation in making this right by having my rims repaired with no charge to me of course. I checked the quality of the minor repairs and I cold not even tell where the damages/scratches were. The store manager (Steve), truly does care for his customer's ultimate satisfaction and this speaks volumes for this franchise and its goal in ensuring all is correct and fair for the customer.
Date published: 2015-08-06
Rated 1 out of 5 by from very disappointed Service on 7/7/15 at store #241560 for right windshield wiper not moving. Very expensive service $458.87 that was put on my Tires Plus card. The wipers and not positioned in sync. I returned the following day and they adjusted the left wiper that was fine but now that wiper does not go to the corner of the windshield and in fact is almost three inches off the corner where it use to cover. So, I went back for a third time that day, 7/8/15, to speak to the manager, Steve and he brought a worker into the parking lot with him. Neither of them could see any issues with the workmanship, and treated me so disrespectfully I just had to leave - "let me know what you want us to do and we will do it" to which I responded you are the professionals and should know how to fix this but again they saw nothing wrong. Then I was accused of becoming hostile and I am confident I was frustrated because they kept repeating there was nothing wrong with the job they had done. Many people have looked at the wipers and agree they are wrong. Poor workmanship. My brother-in-law said I should call corporate and this is all so upsetting I have not but was going to write a letter to corporate and will unless someone responds to this communication. I would like to go to another location and get this corrected. I feel that I can not go back to this store - they did brakes in the spring that are already making noises Too bad this store is very close to my home Very disappointed. I don't even trust an oil change there at this point.
Date published: 2015-08-06
Rated 4 out of 5 by from TWO trips required to make tire repair Took my Lexus in for a tire repair. There was a roofing nail in the center of the tread. The next morning, my tire was down to under 20 pounds of air pressure so I had to take it back in. We were preparing to leave on a trip so this was very inconvenient. The staff was very apologetic and did all they could to make the repair correctly and as quickly as possible. I asked for and received a voucher for a free oil change for my troubles. I have used Tires Plus for many years and have been mostly satisfied with the service and prices.
Date published: 2015-06-30
Rated 5 out of 5 by from Great Service Very friendly and helpful staff. Solved my problem @ very reasonable cost. Although I live four hours away, I will use your company when in your area.
Date published: 2015-06-11
Rated 5 out of 5 by from Excellent service I visited your garage shop with a generator system problem and received a first class service starting from the front desk. Keep up the good work fellas!
Date published: 2015-05-18
Rated 4 out of 5 by from Great service Suntree location - great service...in and out. Ended up with a bad oil filter...they took care of it promptly and made it very convenient for me. Would recommend this location for your next service.
Date published: 2015-05-09
Rated 5 out of 5 by from Trustworthy and competent! I don't trust doctors or mechanics but this team proved to me there are exceptions. Thanks to Bill , Andi, and Dan.
Date published: 2015-05-03
  • 2015-09-04T21:30CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_19
  • loc_en_US, sid_241560, PRD, sort_mostRecent
  • clientName_tiresplus-local